Privacy Policy
Welcome to Blue Heaven Car Rental Service. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
1. Information We Collect
- Personal Information: Name, contact details, driving license, government-issued ID, payment details.
- Usage Data: IP address, browser type, operating system, and service interactions.
- Location Data: GPS-based vehicle tracking (for safety and service improvement).
2. How We Use Your Information
- To process bookings, payments, and customer support.
- To verify identity and eligibility for rentals.
- To improve our services and personalize your experience.
- For security, fraud prevention, and compliance with legal obligations.
3. Data Sharing & Third-Party Services
- We do not sell or rent your personal data.
- We may share data with trusted partners (e.g., payment processors, insurance providers) for service fulfillment.
- Law enforcement requests may require us to disclose data as per legal compliance.
4. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, so we advise users to take precautions.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and gather usage analytics. You can adjust cookie settings in your browser.
6. Your Rights
- Access, update, or delete your personal data by contacting us.
- Opt-out of marketing communications at any time.
- Request details about how your data is used.
7. Retention Policy
We retain your data only as long as necessary for service provision, legal compliance, and dispute resolution.
8. Changes to this Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
9. Contact Information
If you have any questions, please contact us: